Effective Date: 5-7-2026

Welcome to House of Organic.

By accessing or using https://houseoforganicbd.com, you agree to comply with these Terms & Conditions.

1. Products

We aim to provide accurate descriptions and images of our products. However, slight variations in packaging, color, or appearance may occur.

2. Pricing

All prices are listed in Bangladeshi Taka (BDT).

Prices may change without prior notice.

3. Orders

We reserve the right to:

Accept or reject any order
Cancel suspicious or fraudulent orders
Limit quantities purchased

If your order is cancelled after payment, an appropriate refund will be processed.

4. Payment

We accept available payment methods displayed during checkout.

Orders are processed only after payment confirmation (unless Cash on Delivery is selected).

5. Shipping

Delivery times are estimates and may vary depending on location, courier delays, weather conditions, or public holidays.

House of Organic is not responsible for delays caused by third-party delivery services.

6. Intellectual Property

All website content including logos, product images, graphics, text, and branding belongs to House of Organic and may not be copied or reproduced without written permission.

7. Limitation of Liability

House of Organic shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

8. Changes

We reserve the right to modify these Terms & Conditions at any time.

Continued use of the website constitutes acceptance of any changes.

Refund & Return Policy

At House of Organic, customer satisfaction is our priority.

Eligible Returns

You may request a return or replacement if:

You received the wrong product.
The product was damaged during delivery.
The product is expired upon arrival.
The product has a manufacturing defect.

Please notify us within 48 hours of receiving your order.

Non-Returnable Items

We do not accept returns for:

Opened or used products
Products damaged due to customer misuse
Products without original packaging
Change of mind after delivery
Perishable items where applicable
Refund Process

Once the returned item is received and inspected:

Approved refunds will be processed within 7–10 business days.
Refunds will be issued using the original payment method whenever possible.
Cash on Delivery (COD) refunds may be processed via bank transfer or mobile financial services.
Exchange Policy

If an incorrect or damaged product is delivered, we will replace it at no additional cost.

Shipping Charges

Shipping fees are generally non-refundable, except where the error was caused by House of Organic.

Contact

For return or refund requests, please contact:

House of Organic

Website: https://houseoforganicbd.com

Email: houseoforganicbd@gmail.com